Account

Reporting and blocking

Anywhere you see content posted by someone else — a club post, a comment, a chat message, or a shared challenge result — you can report it to Athlo's team or block the person who posted it, directly from that content. Neither requires contacting support.

What's the difference

ActionWhat it does
ReportSends the content to Athlo's team for review within 24 hours. The person isn't notified.
BlockImmediately hides everything from that person — posts, comments, chat messages — and hides your content from them too. Reversible any time from your Blocked Users list.

The two are independent — report without blocking, block without reporting, or do both from the same report sheet in one step.

Step by step

You

Open the menu on the content

On a post, comment, chat message, or challenge progress entry from another user, tap its ⋯ menu. Alongside any actions you have for your own content, you'll see Report and Block user — you never see these on your own content.

A post's overflow menu showing Edit, Delete, Report, and Block user options
You

Reporting content

Pick a reason, optionally add details, and submit. You can also toggle Also block this person right on the report sheet to do both at once.

Report content sheet with reason chips (Spam, Harassment, Hate speech, Violence, Sexual content, Child safety, Something else), a details field, an Also block this person toggle, and a Submit Report button
You

Blocking someone

Tap Block user directly (no report needed) and confirm. You can undo this any time from Profile → Blocked users.

Block this person? confirmation dialog explaining you will not see their content and they will not see yours, with Cancel and Block buttons
Done

Their content disappears immediately

As soon as you block someone, their existing posts, comments and messages drop out of your feeds right away — you don't need to refresh or wait.

A Blocked confirmation message, with the blocked person's post no longer showing in the feed

Managing who you've blocked

From the Profile tab, scroll past My Players to the always-visible Blocked Users section — it's not tucked inside Settings, since it's something you may need to reach quickly. Tap it to see everyone you've blocked and unblock anyone from there.

The Profile tab with My Players, a Blocked Users section, and Danger Zone all visible without expanding Settings
The Blocked Users list showing one blocked person with an Unblock action